Below are the most frequent questions and answers that are asked to our customer care.
My product arrived damaged
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I changed my mind. Can I return the items?
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How can I track my order?
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When will my order be shipped and delivered?
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Can I change the content of an order?
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Can I cancel my order before it is dispatched?
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Is the parcel anonymous?
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Is the payment anonymous, is the site name visible on the payment list?
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Do I have to create an account to shop?
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Can I change the delivery address before the parcel is dispatched?
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Can't find the answer to your question? Contact us